Tristan owns a local flower shop. His customers are already finding him online, but he’s curious whether Google My Business can do more than just list his phone number and address. How can Google My Business help Tristan engage his customers?

  • By sending e-mail newsletters.
  • By tracking search history.
  • By collecting online payments.
  • By responding to reviews.

Correct Answer is:
By responding to reviews.

Tristan can do more with Google My Business than list his local flower shop information. It’s also a great tool for engaging his customers. By responding to reviews Tristan can engage his customers and thank them for a great review or address any concerns they might have.