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You made changes to your business listing, but Google flagged the edits as pending. What do you need to do so your updated information appears in your listing?

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Review and adjust the information in your business listing as needed.

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Alan wants to make sure customers searching online know about the new line of shoes his store is now selling. What can he do with his Google My Business listing so customers learn about his new product?

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Alan can add photos of his new line of shoes to his Google My Business listing to inform customers about his new products when they search online.

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Michelle wants to know how she can improve her business listing so it reaches the most people online. What can she do to get the information she needs?

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Michelle can use the Insights feature in Google My Business to understand how her business listing is performing and how it can reach more people online.

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Jessica has claimed and edited her listing, but she is still not seeing her changes live on Google Search. What step does she need to complete to finalize her listing?

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Jessica needs to complete the business verification process to finalize her listing and see her changes live on Google Search.

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Lamin has requested and is awaiting his verification code, when he realizes he needs to edit some of his business information. What should he do next?

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Lamin should edit his business listing and then request a new verification code.

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You just started using Google My Business and you want to see how many of your customers have been interacting with your business online. What feature can you use to access this information?

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To see how customers have been interacting with your business online, you can use the Insights feature in Google My Business.

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How can business owners benefit from using AdWords Express with their Google My Business listing?

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Business owners can benefit from using AdWords Express (now known as Smart Campaigns) with their Google My Business listing by easily creating an ad campaign directly from their Google My Business profile.

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You just created a new product and want to get in front of potential customers who use Google Search and Maps. What is the most suitable Google My Business tool you can use to accomplish this?

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The most suitable Google My Business tool to use for showcasing a new product to potential customers on Google Search and Maps is Posts.

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Cozy Coat Factory is a large chain retailer of discount fashions. Many of their stores are located within shopping centers and outlet malls. How should you input the business name of these locations in their bulk upload spreadsheet?

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For the Cozy Coat Factory locations in their bulk upload spreadsheet, use the core business name as it appears in the real world.

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Juan wants to claim an existing listing for his business. What does he need to do to get started?

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To claim an existing listing for his business, Juan needs to log in to Google My Business, search for, and select his listing.

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What can you use to write applications that manage a Google My Business account and location data?

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To manage a Google My Business account and location data, you can use the Google My Business Application Programming Interface (API).

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How to Get Google My Business Listing Verified?

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What are the verification options for businesses with 10 or more locations?

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The verification option for businesses with 10 or more locations is to import and verify their locations in bulk.

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The Google My Business messaging tool allows customers to reach business owners through what type of communication?

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Through the Text messaging, Google My Business allows customers to reach business owners.

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If someone is using Google My Business to promote their restaurant online and attract new customers, what feature can be used to encourage new people to try them out?

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If someone is using Google My Business to promote their restaurant online and attract new customers “Customer Reviews” can be used to encourage new people to try them out.

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Bob owns a small café with a Google My Business listing, but he’d love to have a mobile-friendly website as well. He doesn’t know much about creating websites. What’s a tool that Bob can use to create his site?

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Bob can use Website builder to create his mobile-friendly website for his café business that is already listed on Google My Business.

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