One reason your advertising agency customer might not be able to see all their campaigns in Search Ads 360 when trying to create automated rules is that some accounts are managed within manager accounts, and they have submanager account access.
- All accounts are managed within submanager accounts, and you have submanager account access.
- Some accounts are managed within manager accounts, and you have campaign access.
- All accounts are managed within campaigns, and you have campaign-only access.
- Some accounts are managed within manager accounts, and you have submanager account access.
The correct answer is: Some accounts are managed within manager accounts, and you have submanager account access
Detailed Answer: In Search Ads 360, visibility of campaigns across different accounts depends on the level of access. Typically, users can view campaigns up to the manager account level. This includes all campaigns under sub-managers and client accounts. However, if your advertising agency customer only has sub-manager account access, there are limitations. In instances where an entity, such as a campaign or an account, is created with manager ownership, but the user has only sub-manager access, they won’t have the ability to view or access this entity. This limitation in access rights is likely why they cannot see all the campaigns associated with their agency, hindering their ability to create comprehensive automated rules across all campaigns.
Chapter 7: Harness Cross-Account Campaign Management