Home » Grow Offline Sales Certification » You’re in charge of marketing for a small retailer that plans to expand on its eCommerce presence by opening 35 physical stores within the next few months. The goal is to grow total sales, both online and in-store. What approach should you take that would help them achieve their goal?
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You’re in charge of marketing for a small retailer that plans to expand on its eCommerce presence by opening 35 physical stores within the next few months. The goal is to grow total sales, both online and in-store. What approach should you take that would help them achieve their goal?

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The best approach for growing total sales, both online and in-store, is to adopt an Omnichannel + Store Centric strategy.

  • Omnichannel
  • Online + Omnichannel
  • Omnichannel + Store Centric
  • Store Centric

The correct answer is: Omnichannel + Store Centric

Explanation: For retailers aspiring to boost sales across multiple touchpoints, a robust O2O strategy that fuses both omnichannel and Performance Max for store goals is pivotal. Begin by pinpointing your crucial marketing aims, identifying the segments of consumers — be it online, offline, or a blend of both — that resonate most with your brand. With the evolution of O2O strategies and their evident impact on sales growth, it’s crucial to be adaptive, allowing for shifts in objectives as market dynamics fluctuate seasonally.

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