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Home » Grow Offline Sales Certification » You run the marketing for a small retailer with an existing eCommerce business. They’re expanding to 20 stores within the next few months with the goal of growing total sales, both online and in-store. What approach should you take that would assist in achieving their goal?
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You run the marketing for a small retailer with an existing eCommerce business. They’re expanding to 20 stores within the next few months with the goal of growing total sales, both online and in-store. What approach should you take that would assist in achieving their goal?

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For a retailer aiming to grow total sales across both online and physical stores, the ideal approach is the Omnichannel + Store Centric strategy.

  • Omnichannel
  • Store Centric
  • Omnichannel + Store Centric
  • Online + Omnichannel

The correct answer is: Omnichannel + Store Centric

Explanation: Integrating both omnichannel and Performance Max for store goals is the backbone of a resilient O2O strategy. Start by delineating your paramount marketing aims, identifying which customers – online, offline, or both – align most with your brand’s ethos. Embracing O2O’s capacity to bolster sales requires adaptability, with objectives being recalibrated as market trends evolve from one season to the next.

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