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Home / google digital sales exam / Why is it important to understand the expectations a client has of you?

Why is it important to understand the expectations a client has of you?

Why is it important to understand the expectations a client has of you?

  • It will help you better understand how your client wants to be served so you can provide a great experience
  • To give you the opportunity to tell the client if she is unreasonable in her requests, so you can help her achieve her goals
  • It is important so you can persuade the client into spending more money
  • It is only important if you think the client may have false assumptions on how the campaign will work

The Correct Answer is:

  • It will help you better understand how your client wants to be served so you can provide a great experience

Explanation: Customer is called the King and it’s true. Understanding the expectation of your client is essential to offer the right and tailored solution. When you understand your customer’s expectation before offering any service, you are able to have him great experience.

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