When a user generates a dynamic preview and receives the error “Can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

[box]Download PDF

  • Creative Certification – All Q&As
  • * Updated on 25-Jan-2019
  • * 100% Moneyback Guarantee
  • * 30% Discount on next purchase

[/box]
When a user generates a dynamic preview and receives the error “Can't show a preview because you haven't set a default creative or your applied filters don't match any feed rows,” what first step should be taken to troubleshoot the error?

  • Check if the correct feed filtering parameters were applied in the preview panel
  • Re-upload the feed
  • Retransform the feed
  • Confirm the feed is complete with no warnings

Correct answer is:

  • Check if the correct feed filtering parameters were applied in the preview panel

Explanation: The error is received when correct feed filtering parameters are not applied in the preview panel. When a user generates a dynamic preview, make sure the feed filtering parameters are correctly applied otherwise you will see the error “Can't show a preview because you haven't set a default creative or your applied filters don't match any feed rows,”.

[review]