Home » Mobile Experience Certification Exam » Shanna is a marketer for the company CentralTotal. Shanna wants to help build a strong, more user-focused organization by getting the support of CentralTotal’s leadership. Which of the following is a recommended action for Shanna to gain the support of leadership in this area?
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Shanna is a marketer for the company CentralTotal. Shanna wants to help build a strong, more user-focused organization by getting the support of CentralTotal’s leadership. Which of the following is a recommended action for Shanna to gain the support of leadership in this area?

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  • ̉Showing a comparison of performance between the development and marketing teams
  • Showing a summary breakdown of the Google Ads account
  • Showing the performance statistics of the design team
  • Showing benchmark data across the competition

Correct answer is: Showing benchmark data across the competition

Shanna is a marketer for the company CentralTotal. Shanna wants to help build a strong, more user-focused organization by getting the support of CentralTotal’s leadership. Showing benchmark data across the competition is a recommended action for Shanna to gain the support of leadership in this area.

Speed plays a critical role in user experience, but sometimes it takes extra effort to convince executive leadership to prioritize it. Some leaders might care more about speed if they can see its impact on conversion rates, customer engagement, or page ranking in Search. Others might be influenced by benchmarks and comparisons to the competition.

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